Feedback portal

Every customer idea. In one place.

Give your customers a portal to suggest an idea, vote for other people’s and follow their progress. You finally see what comes up most often, and for whom.

Free to get started · Unlimited end users · No credit card

acme.pealhq.comDemo

Your community’s portal

What if we built what’s next together?

A dark mode for evening sessions

InterfaceIn progress

Find all my projects in one click

NavigationPlanned

Share a board with my team

CollaborationUnder review

Like an idea? Try voting ↑

For your customers

A simple place to be heard.

Suggest and vote

Customers suggest an idea in seconds or support an existing request. Votes bring the real needs to the surface.

Discuss

Comments clarify the need, the use cases and today’s workarounds. Your team replies in the same place.

Show, don’t tell

Up to five screenshots per request to illustrate a need or a problem.

Stay in the loop

Voting subscribes customers to the request. Every status change and every reply is notified, in the portal and by email.

Find before suggesting

Search and similar requests suggested while typing prevent duplicates at the source.

In English or French

The portal, the emails and the widget speak your workspace’s language.

Your brand

Your portal, your brand.

Logo, accent colour and background colour: the portal takes on your product’s identity, on its own subdomain (Starter plan).

For your team

From noise to signal, without a spreadsheet.

  1. /01

    Triage

    New requests land in a triage inbox. You qualify them, reword them or archive them before they pile up.

  2. /02

    Merge

    Two requests say the same thing? Merge them: votes, comments and followers are kept (Starter plan).

  3. /03

    Prioritise

    Votes and discussions show what matters. You set the status, your customers see the decision.

  4. /04

    Close the loop

    Once it ships, voters are notified and a draft announcement is ready for your changelog.

Open to everyone or reserved for your customers

Choose the access that fits your product, and change it at any time.

  • Public: visitors take part without creating an account.
  • Magic link: passwordless sign-in by email.
  • Custom SSO: your users arrive already signed in from your application (Pro plan).
  • Private portal: only authenticated people can see the requests.

Your brand, not ours

The portal lives on your pealHQ subdomain and takes on your identity.

  • Logo, accent colour and background colour (Starter plan).
  • Renamable statuses and configurable roadmap columns.
  • Remove the “Powered by pealHQ” mention (Starter plan).

Your data comes with you

Coming from another tool? Import your requests, customers, comments and votes from a CSV file, with a preview before import and no duplicates when you import again.

Frequently asked questions

What people ask us.

Do my customers need to create an account?

No. With public access they take part without an account. You can also require a passwordless magic-link sign-in, or sign them in automatically from your application with custom SSO.

How many end users can I have?

As many as you like, on every plan, including the free one. pealHQ never charges for the number of customers who vote.

How do I avoid duplicates?

While customers type, the portal suggests similar requests. On your side, you can merge two requests without losing votes or comments (Starter plan).

Can I import my requests from another tool?

Yes, with a CSV import that brings requests, customers, comments and votes, with a preview before you confirm. For an assisted migration from another tool, write to us.

Open your feedback portal today.

14 days of the Pro plan free, then free forever.

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