The whole team, no seat count
Admins are unlimited on paid plans. Product, support, sales: everyone can triage and reply without adding a line to the bill.
pealHQ focuses on the product loop: collect requests, share the roadmap, announce what shipped, connected to Linear. One price per plan, with no per-seat or usage-based billing.
Free plan with no time limit · Unlimited admins on paid plans · No credit card
pealHQ
Choose pealHQ if you want a tool dedicated to product feedback, a public roadmap and a changelog, connected to Linear, at a flat price per plan. Your whole team can join without the bill going up, and both the product and the team are French-first.
Featurebase
Featurebase is a better fit if you want a single suite for support and product: live chat, inbox and ticketing, help center, the Fibi AI agent and surveys, on top of feedback, roadmap and changelog. Built in the EU, Featurebase states it is SOC 2 Type II certified and GDPR compliant, hosts its data in the Netherlands and Germany, and offers more integrations.
Information checked on 26 September 2026
| Criterion | pealHQ | Featurebase |
|---|---|---|
| Free plan | Yes, with no time limit: unlimited end users, 1 admin | Yes: 1 seat, unlimited end users, 1 feedback board and 1 roadmap |
| First paid plan | €15/month excl. VAT, billed annually (€19 billed monthly) | Growth: $29 per seat per month, billed yearly |
| What drives the price | Only the plan you choose: no seats, no end users, no usage | The number of seats, plus $0.49 per Fibi AI agent resolution on paid plans |
| Team members | 1 admin on the free plan, unlimited on paid plans | 1 seat on Free, then billed per seat; 20 free Lite seats on Professional, 50 on Enterprise |
| Linear integration | Create or link issues from triage, two-way status sync (Pro plan) | Two-way sync of Linear issues and projects, from the Growth plan |
| Other integrations | None yet; Jira and GitHub coming soon | Jira, ClickUp, GitHub, Slack, Discord, Intercom, Zendesk, HubSpot, Salesforce, Segment, Zapier, Azure DevOps |
| Changelog | Public changelog and embeddable widget on every plan | Public changelog page and in-app and email updates from the Growth plan |
| SSO for your users | Custom SSO with a signed JWT (Pro plan) | Automatic user authentication from Growth; SSO from Professional ($59 per seat per month, billed yearly) |
| Scope | Product feedback, public roadmap and changelog | Support and product suite: live chat, ticketing, help center, AI agent, feedback, roadmap, changelog, surveys |
| Company | LDSR Ventures, Caen (France); French-first product and team; hosted in the European Union (Frankfurt) | Built in the EU, team based in Tallinn (Estonia); data hosted in the Netherlands and Germany |
Featurebase is a trademark of its owner. Information checked on 26 September 2026 on the vendor pages listed as sources; it may have changed since. Featurebase prices in US dollars, pealHQ prices in euros excluding VAT.
Sources:Featurebase pricingFeaturebase integrationsFeaturebase Linear integrationAbout Featurebase
Why pealHQ
Admins are unlimited on paid plans. Product, support, sales: everyone can triage and reply without adding a line to the bill.
A monthly or annual plan, in euros excluding VAT. Nothing variable: the amount depends neither on usage nor on how many customers take part.
Portal, roadmap and changelog share the same requests and the same statuses. What gets voted shows up on the roadmap, what ships goes to the changelog.
The product and the team are French-first, and so are the docs. The portal, the emails and the widget speak French or English, depending on your workspace language.
Bring your feedback history over from a CSV file: requests, customers, comments and votes. Every import starts with a preview, and running it again creates no duplicates.
Frequently asked questions
No. The free plan includes 1 admin, paid plans include unlimited admins. The price depends neither on the size of your team nor on the number of end users.
No. pealHQ focuses on product feedback, the public roadmap and the changelog. If you want live chat, ticketing or an AI agent in the same tool, Featurebase covers that scope.
From triage, you create a Linear issue or link an existing one. Statuses sync both ways through a mapping you configure, conflicts are sent to you for review, and a completed issue prepares a changelog draft. The integration is included from the Pro plan.
Yes, with a CSV import: requests, customers, comments and votes, with a preview before you confirm and no duplicates when you import again. For an assisted migration, write to thomas@pealhq.com.
Yes: 14 days of the Pro plan, no credit card. After that you stay on the free plan, with no time limit, unless you pick a paid one.
14 days of the Pro plan free, then free forever. Unlimited admins on paid plans.
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